Contacting Technical Assistance for Troubleshooting Purposes

While configuring and using the NetVisor OS fabric, you can contact the Technical Assistance Team for support. Before you contact the TAC team, gather all relevant details regarding the issue.

Use the tech-support-show command to view all details of the running configuration that can help with TAC troubleshooting assistance. You can save and export the log file using SFTP with TAC team.

CLI (network-admin@switch) > tech-support-show

Netvisor OS Command Line Interface 3.1

Connected to Switch leafsw01.xyz; nvOS Identifier:0xb000d95; Ver: 3.1.3010113816

==================== admin-service-show ======================

if   ssh nfs web web-ssl web-ssl-port web-port snmp net-api icmp 

---- --- --- --- ------- ------------ -------- ---- ------- ---- 

mgmt on  on  off off     443          80       on   on      on   

data on  on  off off     443          80       on   on      on   

==================== admin-session-timeout-show ==============

timeout: 10m

==================== admin-sftp-show =========================

sftp-user:     sftp

enable:        yes

==================== cluster-bringdown-show ==================

vlag-port-staggered-interval: 0s

==================== cluster-bringup-show ====================

state:                                 ports-enabled

l3-port-bringup-mode:                  staggered

l3-port-staggered-interval:            3s

vlag-port-bringup-mode:                staggered

vlag-port-staggered-interval:          3s

maximum-sync-delay:                    1m

l3-to-vlag-delay:                      15s

l3-to-vlan-interface-delay:            0s

port-defer-bringup-delay:              30s

port-defer-bringup-mode:               staggered

port-defer-bringup-staggered-interval: 0s

.

<snip>

.

=================== vxlan-stats-settings-show ===============

enable:     yes

interval:   30m

disk-space: 50M

diags@jerry:/build/diags/name$