Contacting Technical Assistance for Troubleshooting Purposes
While configuring and using the Netvisor ONE fabric, you can contact the Technical Assistance Team for support. Before you contact the TAC team, gather all relevant details regarding the issue.
Use the tech-support-show command to view all details of the running configuration that can help with TAC troubleshooting assistance. You can save and export the log file using SFTP with TAC team.
CLI (network-admin@switch) > tech-support-show
Netvisor OS Command Line Interface 3.1
Connected to Switch leafsw01.xyz; nvOS Identifier:0xb000d95; Ver: 3.1.3010113816
==================== admin-service-show ======================
if ssh nfs web web-ssl web-ssl-port web-port snmp net-api icmp
---- --- --- --- ------- ------------ -------- ---- ------- ----
mgmt on on off off 443 80 on on on
data on on off off 443 80 on on on
==================== admin-session-timeout-show ==============
timeout: 10m
==================== admin-sftp-show =========================
sftp-user: sftp
enable: yes
==================== cluster-bringdown-show ==================
vlag-port-staggered-interval: 0s
==================== cluster-bringup-show ====================
state: ports-enabled
l3-port-bringup-mode: staggered
l3-port-staggered-interval: 3s
vlag-port-bringup-mode: staggered
vlag-port-staggered-interval: 3s
maximum-sync-delay: 1m
l3-to-vlag-delay: 15s
l3-to-vlan-interface-delay: 0s
port-defer-bringup-delay: 30s
port-defer-bringup-mode: staggered
port-defer-bringup-staggered-interval: 0s
.
<snip>
.
=================== vxlan-stats-settings-show ===============
enable: yes
interval: 30m
disk-space: 50M
diags@jerry:/build/diags/name$